Returns & Refunds Policy
Last updated: August 2026
We stand behind every ClearPro Storage Box. If you are not 100% satisfied with your purchase, we will make it right — no questions asked.
30-Day Money-Back Guarantee
You have 30 days from the date of delivery to return your item for a full refund or replacement. It's simple:
- Email us at our support page with your order number and reason for return.
- We approve your return within 24 hours and send you the return instructions.
- Once we receive the item back, your refund is issued to your original payment method within 5–7 business days.
💰 No restocking fees. No return shipping fees. Returns are free and easy — that's our promise.
2-Year Warranty
Every ClearPro Storage Box is covered by a 2-year warranty against manufacturing defects — broken zippers, torn seams, cracked material. If your box fails under normal use, we will replace it for free. Just send us a photo and your order number.
Damaged or Incorrect Orders
If your order arrives damaged, or you received the wrong item, contact us within 7 days of delivery and we will reship or refund immediately — we will even cover return shipping.
Refund Timing
| Refund type | Timing |
|---|---|
| Standard refund (returned item) | 5–7 business days after we receive it |
| Damaged / wrong item | Immediately after approval (3–5 business days to appear on your statement) |
| Unshipped order cancellation | Full refund within 5 business days |
Refunds are issued to the original payment method. Depending on your bank or card issuer, it may take a few additional days to appear on your statement.
Questions?
Our support team is happy to help: Contact Us — we reply within 24 hours, 7 days a week.